Support center
A unified contact point for technical support, general enquiries, and privacy.
How to get help
Product question
Open the product catalog and choose the product. The product page contains its features, system requirements, and privacy information. For assistance, use the central LUNEVON support center.
Explore products ↗ 02Technical issue
If something is not working correctly, email support and describe what happened and how to reproduce it.
support@lunevon.com 03General question
Partnerships, feedback, and other questions that are not specific to one product.
All contacts ↗ 04Privacy
Questions about data handling, website privacy, and product privacy.
privacy@lunevon.comFrequently asked questions
How do I contact support?
Email support@lunevon.com. LUNEVON contact details are also available for non-technical enquiries.
Where can I find help for a specific product?
Open its page in Products. It contains product details, technical information, and privacy information. For assistance, use the central LUNEVON support center.
Where do I report a bug?
Email support@lunevon.com with the product name and version, steps to reproduce the issue, the expected result, and a screenshot without personal information if useful.
Where can I send a suggestion?
Product and technical feedback can go to support@lunevon.com; general business enquiries can go to hello@lunevon.com.
Who should I contact about privacy?
Email privacy@lunevon.com.
Useful details
- What the question is about.
- A short description of the issue or suggestion.
- Steps to reproduce, if it is a bug.
- A screenshot without personal information, if useful.
Do not send passwords or other sensitive information.